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sam

steering | analysis| management

What is sam?

The case management tool ‘sam’ offers a user-friendly platform for recording, managing and analysing case information.

‘sam’ stands for “steering”, “analysis” and “management”. Easy to use and comprehensive, it enables you to manage cases in an efficient and resource-optimised manner.

The tool for optimal case management

sam enables efficient case monitoring and is ideal for documentation in case management.

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Advice and contact

We would be happy to advise you on the individual situation in your company
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Key facts in summary

sam briefly explained

Data protection and certifications

Learn more about our high privacy standards and how sam protects your data securely and compliantly.

Arrange a product demo

Our experts will be happy to show you how you can use sam without obligation.

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Testimonials

  • Mirjam Mathyer 0109
    As a case manager, sam provides me with a clear documentation system with a wide range of functions. Using the activity function, I can create, customise and schedule pending tasks and key points within the framework of case management. Due activities appear automatically on the home page. I can open them, edit them, reschedule them, document them and bill the client directly for the work performed – all in one simple step.
    Mirjam Plüss, Deputy Head of OHM and CM
  • Rachele Pantano
    Sam is a valuable tool in case management. It provides a clear and structured overview of all ongoing cases – including the most important to-dos. The timeline function is particularly helpful, as it shows at any time where the insured persons are in the care process and what the next steps are. Thanks to the integrated interim measurements, the current situation can be regularly evaluated and reviewed. The graphical representation makes developments and changes visible over time and allows measures to be adjusted. Sam helps us to maintain an overview and to tailor the support we provide to our clients.
    Rachele Pantano, case manager
  • Barbara Brandes 110606 Testimonial
    The case management system sam helps me, as a case manager, to maintain an overview during the support process. It provides a chronological guideline with clear phases and ensures that no steps are overlooked. The graphical representation of the process makes my work easier as a visual person. Sam also has advantages for clients: together, we agree on goals in the areas of health, social affairs, work and finances. Regular measurements document progress or setbacks and present them visually. This allows us to discuss positive developments and plan and implement the necessary next steps in a targeted manner.
    Barbara Brandes, case manager

FAQ

General questions

What is sam and what is it used for?

"sam" stands for "control", "analysis" and "management". With its ease of use and comprehensive functionality, the tool enables efficient and resource-optimised case management. The case control tool "sam" offers a user-friendly platform for collecting, managing, and analysing case information. "Sam" is suitable, for example, for case management, HR, social services, IV, insurance companies or coaching companies.

Can sam be adapted to the specific needs of my organization?

Some features can be configured by the organisation itself, while other features and modalities can be customised or added upon request.

How is sensitive data protected in sam?

"sam" is a product of Health & Medical Service AG (HMS). It was developed exclusively in Switzerland and meets the latest technical and legal standards. HMS has the following ISO certifications: 27001, 13485 and bears the "Swiss Made Software" label. The data is hosted in two Swiss data centers in accordance with the latest security standards.

How many users can be set up?

It depends on the user package you choose. In the premium version, a maximum of 75 users can be created.

What training opportunities are available for new users?

The initial cost includes the introduction and training of the super-users. In addition, the users are provided with a "sam" manual.

Technical questions

We already have a case documentation system in place. Is migration possible without any problems?

HMS has developed a standard Excel for case migration, which is made available. Excel will be explained in a workshop so that the data can be migrated to "sam" as smoothly as possible. A large part of the migration can be automated.

What system requirements are required for the operation of the case documentation system?

A common, runnable and modern web browser is required.

Is it possible to connect to other software?

Yes, sam offers a standard interface.

Is the application cloud-based?

Yes. sam is a SaaS (Software-as-a-Service) application hosted in two data centers in Switzerland and accessible via a web browser.

Can the application be used on mobile devices?

Currently, the application is designed for notebooks and desktop PCs.

Have we piqued your interest?

We would be happy to discuss your company's unique situation and provide you with a no-obligation consultation on implementing sam.

Please contact us